Microsoft Office Small Business Edition 2003 includes familiar, easy-to-use software to help you meet the challenges of running a business. You and your employees can manage customers and sales opportunities more effectively, create impressive sales and marketing materials in-house, handle e-mail, and share information efficiently. Microsoft Office 2003 includes five programs in one including Word 2003, Excel 2003, PowerPoint 2003, Outlook 2003 with Business Contact Manager, and Publisher 2003. Microsoft Office 2003 Service Pack 2 contains significant security enhancements, in addition to stability and performance improvements. Some of the fixes included with SP2 have been previously released as separate updates. This service pack combines them into one update.